Remote Ticket Entry
For Authorized Contractors and MISS DIG 811 Members Only
To Become an RTE User Click Sign-Up Above!
Tired of waiting on hold to place your MISS DIG 811 Locate Requests when you have other tasks to complete? Would you like to be able to place as many tickets as needed without being told that there is a limit on new locate requests of 1 per call? Do you like the idea of being able to place a MISS DIG 811 ticket from your PC or laptop at your own convenience? If so, then Remote Ticket Entry is the choice for you!
Remote Ticket Entry (RTE) allows authorized contractors and MISS DIG Members to enter Dig Notice requests over the Internet 24/7. With basic access, regular 3 business-day tickets can be entered. RTE Users have convenient access to:
- Ticket Search – View and print tickets you've processed over the last six years
- Excavator Response - Post responses, photos or files to your tickets for documentation purposes
- Positive Response - View utilities posted responses to your ticket requests
- Ticket Entry at your convenience: 24 hours a day, 7 days a week
- Ticket Entry on any computer or laptop, supported with an HTML5 browser
- Near Ticket - See what tickets have been entered in the area near your project
- Damage Information Reporting Tool (DIRT) - Anonymously report any damages or near misses to Michigan Virtual Private Dirt
To place tickets using Remote Ticket Entry, each applicant is required to attend online training.
All tickets must be placed in accordance with the MISS DIG System Inc. rules, regulations, and guidelines, as well as the Michigan state law, Public Act 174.
New!! - Damage Information Reporting Tool (DIRT)
Access via Remote Ticket Entry HELP menu
- Can be used by all excavators
- Does not meet MPSC damage reporting requirements for Facility Owner/Operators currently. MISS DIG 811 is working with the MPSC to streamline the process.
- Will be sent anonymously to Michigan Virtual Private DIRT which is part of the CGA DIRT Collection Report
Already an RTE User?
For RTE Web Ticket Support call 877-647-7344
or contact Stephanie Boe at sboe@missdig811.org
TICKET ENTRY TRAINING VIDEOS AND GUIDES
The Near Ticket
RTE & DSG users now have access to this feature on their ticket entry screen.
Once you have mapped your ticket, click on Near Tkt. It will show you all other tickets placed near yours, along with the work area that you drew on the map.
Click on the numbers listed on the left under the map.
You will get information such as: What is being done and which contractor is doing the excavation?
Start using NEAR TICKET and find out how useful it can be for you!!!